High quality, holistic advice you can trust
Our multi disciplinary consulting approach ensures we can support the delivery of a broad range of strategic and operational improvement projects. Our expert capabilities are backed by ISO accreditation, ensuring our clients’ trust on everything we do.
We support clients navigate complexity in a reliable, evidence-based manner. Our approach ensures reliable outcomes, especially during periods of significant change or disruption to service/delivery models, be this due to technology, regulatory or funding changes.
We don't seek to embed our practice into your organisation, our job is to provide pragmatic, point in time support to resolve business challenges and keep your business moving.
Strategy
Map a course through these turbulent and challenging times.
Developing a Strategy for your organisation requires time, effort, and continual reassessment. Given the proper attention, it can set your business on the right track.
With our multidisciplinary consulting team, we support organisations develop ICT, Digital, Information Management and Knowledge Management Strategies that align to the organisations Vision, business priorities and organisational goals.
The advice and guidance provided will be realistic, achievable and align to your budget and capacity to deliver any approved initiatives.
Information Technology
Review and Uplift your IT capabilities and transition to a contemporary, service focused architecture.
We can support you to develop a framework to initiate, create, monitor and govern a prioritised program of initiatives that will exploit technology and bring your workforce on a program that will improve your service delivery activities
Our service analysis will consider the questions of why, what and how and more detailed dimensions of this analysis include, but are not limited to:
The purpose of your IT service and its ability to adapt to emerging trends and patterns of usage and demand;
What alternate sourcing and delivery models exist and their applicability to the IT service
The increasing need for the IT service to be tightly integrated into the organisations planning and delivery cycles;
How to develop and maintain a multi-channel delivery model in a sustainable manner;
What are the implications on team structure, roles & responsibilities; and
How to deliver this service efficiently and effectively.
Procurement
We bring discipline, robust processes, experience and objectivity to drive value through your procurement process.
Procurement activities are done infrequently by most organisations, and hence the discipline, methodology and experience required are typically absent. This usually results in a high risk of poor outcomes in one way or another – some or all of: cost blowouts, dissatisfied users, never-ending development, inadequate functionality, and so on.
Votar Partners has an extensive background in assisting organisations to specify, procure and implement business systems and new services
We believe strongly that we are in the business of minimising risks for our clients, by the application of our discipline, methodology and experience.
Digital
Use digital tools and techniques to deliver better experiences for customers and staff.
Our experience includes
Digital Optimisation
The process of using digital technology to improve existing operating processes
Digital Transformation
The process of exploiting digital technologies and supporting capabilities to create a robust newbusiness models
Information and data management
The management of information is the foundation of any organisation.
We can help you meet your obligations and grow your maturity to use your data, information and knowledge as a strategic asset.
We are in the midst of a digital revolution which has transformed how we communicate and how we use information. The effective management of organisational information is essential to supporting this transformation. We support clients to better understand their current culture and information management environment and how this impacts on organisational performance.
There are many factors to ensure the effective management of information, these can include:
Governance – Legislation, Policy Framework, Strategy, Audit
Legislative Domains – Recordkeeping, Privacy and Information Security
Information Lifecycle – Creating, Capturing, Controlling, Storing,
Accessing and Disposing of information
Enablers – People, Culture, Process and Technology
Change management
Implementing improvements across any organisation is all about changing the way people work.
Effective change management is therefore an essential component of every transformation initiative.
A steady and experienced hand to guide you and your workforce through change.
We utilise the Prosci® Change Management Methodology as it provides a simple and action-oriented approach to change. The Prosci® ADKAR® Model is outcome-focussed to facilitate individual change. It is as an easy-to-use and proven change management method that is widely used across the world.
Business Continuity
Votar Partners Services are focused on minimising risks for our clients, by the application of our discipline, methodology and experience.
We know Business continuity planning is increasingly part of normal business practice. Every business should put their own continuity plans in place, to be activated in the case of an event.
By preparing business continuity plans for these risks, companies can minimise the resulting disruption in their operations. Votar can help you develop or review your plans to minimise disruption during an unexpected event.
VOTAR can provide the following assistance to ensure that your organisation comply with the requirements that apply to your facility under these standards by assisting in the:-
Business Continuity (plans and exercising)
Emergency Management (AS3745 2010 compliance)
Establishment of an Emergency Planning Committee (EPC)
Development and maintenance of an Emergency Plan
Development and maintenance of Evacuation Signs & Diagrams
Development and implementation of Emergency Response Procedures
Development of an Emergency Control Organisation (ECO)
Training at the required intervals
Ongoing review and maintenance
Crisis Management (plans and exercising)
Bushfire Plans
Active Armed Offender plans and training
Governance
Corporate governance is the foundation of a sustainable and successful organisation.
It is about managing corporate responsibilities effectively and in the best interests of your stakeholders.
We can support you to review, enhance, redesign and develop a corporate governance framework, including the improvement of existing policies and procedures that promote good governance.
Service/ Business Unit Reviews
How effective are the internal services you are providing to your workforce and do you believe you could be delivering better value? In the current economic climate it is paramount that your prioritisation of services, service levels and resourcing are based on an up-to-date objective assessment, and not on ad-hoc historical factors.
We support organisations to assess the structure, capacity and the efficiency and effectiveness of service units to delivery to a wide variety of stakeholders. We ensure there is clarity on the purpose of the service and its ability to adapt to emerging trends and patterns of usage and demand
Examples of Services reviews include most corporate functions including ICT, Information Management, Finance, procurement, contracts, Customer services, as well as specific functions such as Facilities, Planning (Development applications) etc
Our experience shows that service reviews can identify opportunities for cost savings, improved service level adjustments, alternative modes of service delivery and improved resource usage. Thereby ensuring your organisation is geared for optimal service delivery and continuous improvement